Terms & Conditions

• The General Terms and Conditions below apply to all offers and transactions of Golden Retreat. Prices are subject to change.
• By accepting an offer or making an order, the consumer expressly accepts the applicability of these General Terms and Conditions.
• The restaurant guarantees that all the products offered meet the standards of the concept.
• If there are any complaints the management needs to be informed immediately. Appropriate actions will be taken as soon as possible.
• Golden Retreat is entitled to cancel or change the date of an event. Should this happen, Golden Retreat will attempt to provide a suitable solution. If an event is cancelled or postponed, Golden Retreat will do its utmost to inform you as soon as possible. However, Golden Retreat cannot guarantee it is possible to inform you timely of any change or cancellation of an event or be held responsible for refunds, compensations or for any resulting costs you may incur, for example for travel, accommodation and/or any other related goods or service.
• Before confirming your reservation, always check carefully that you have reserved the correct (number of) persons. Wrongfully ordered (numbers of) persons are not refundable.
• All purchases are final. The dinner cruise tickets bought here cannot be returned for any refunds whatsoever; group bookings paid for on the website likewise cannot be cancelled by the purchaser and refunds claimed for any reason whatsoever.